Frequently Asked Questions

Is it more cost-effective to outsource my color copying or print in-house?
Most out-sourced printing is only cost-effective for large volume runs of the same original. Based on the type of print job (i.e., number of originals, paper size, color versus black/white), there will be a price-point that will be less expensive to run in-house versus out-sourcing.

Why is a maintenance agreement important?
A multifunction digital machine consists of many consumable parts (i.e., toner, drums, cleaning blades, drums, fusers, rollers).  The cost of these parts as well as the maintenance cycles for each machine varies.  To minimize down-time, the manufacturer’s recommended maintenance cycles should be adhered to. 
Our maintenance agreements cover all parts and labor (including repairs and regular maintenance cycles) as well as toner for an agreement upon average number of copies.  Many customers find the cost of our standard maintenance agreement to be budget-friendly, avoiding large, unexpected expenses for maintaining or repairing the machine. 

How do I know my information is secure using Multi-Function Peripheral (MFP)? Sharp was the first to address security in digital imaging and received the first Common Criteria Validation for an MFP in 2001. Even today, Sharp remains the highest rated company in validated MFP products and is regarded as one of the industry's greatest security innovations. Businesses and government agencies worldwide have come to depend on this level of assurance, which Sharp poineered and for which it continues to set the benchmark. Sharp Security Suite Brochure. (PDF)